Have A Question?

Do you deliver to all of New Zealand?

Currently, we deliver to the North Island with a flat rate for portable spas and swim spas. If you live on the South Island please contact our friendly staff and they will assist and advise the cost. Please refer to our shipping page for further details.

Is it safe to purchase online?

Purchasing online is very safe. We use a very robust eCommerce solution that protects your purchase and personal data.

Are there any safety regulations to be aware of?

This depends on where you live. You should consult your local council regulations for further information.

Will we need any trades people to install our spa?

All electrical work should be completed by a qualified Electrician. Most Silver Spas Require a 15 amp power connection and come complete with a 15 amp 3 pin plug.

How do we fill our spa?

All our spas and swim spas can be filled with a garden hose placed into the filter box of your spa and filled to the desired level.

What benefits can I expect when I use a spa?

There can be many benefits of using a spa for both health and social related,

- Using a spa can raise your body temperature causing blood vessels to dilate, resulting in increased circulation and blood flow.

- Massages can provide relief for muscle spasms.

- It can improve joint flexibility.

- Can help decrease inflammation to damaged nerves and muscles.

- Spas with jets offer amazing hydrotherapy massages for you and your family.

What is your best price guarantee?

At Silver Spas, we know spas, we know quality, and we know value. That’s why we’re proud to offer our Price Beat Promise. If you can find a better price on the same spec spa, we’ll beat it by 5%.

This applies to retailers in New Zealand but excludes trade quotes, stock liquidations, commercial quantities and online-only retailers. Come see us in-store with details of the advertised price you have found, and upon confirmation, we’ll beat it!

Price Beat Promise Conditions 

- Available on selected comparison models only

- Spa must be in stock & on display in a retail showroom in New Zealand, and you must present an official quote from that retailer (excludes online-only brands)

- Includes spa price only; accessories & delivery charges are not included in the price match.

- Competitors’ spa models must be the same or bigger and have the same minimum equipment, features, jets, and options to be considered under the price-beat offer.

Do you offer a warranty on my spa?

Yes, all spas come with a 25 year structural warranty, 2 year heater warranty, 2 years parts and labour warranty, ensuring each and every one of our customers have peace of mind when purchasing our spas.

Interest Free Finance

18months interest free offer finance is supplied by a third party Company (Q Mastercard)

*Interest Free terms and No Payments and No Interest terms are available on Long Term Finance (LTF) purchases in store & online for a limited time only, minimum spend and exclusions may apply, see offer for details.

Lending criteria, $50 annual Account Fee, fees, Ts&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions.

Min payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.50% p.a. applies to outstanding balance at the end of LTF Interest Free Period. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these Ts&Cs at any time without notice.