So excited to have our new Silver Spa!!! Had a few challenges with the first one that arrived, but to the credit of the team at Silver Spas they were quick to respond and replace within 2 working days! A true reflection of fantastic customer service and product guarantee. Really appreciate how easy and quick it was to remedy the issue.
I can see many many years of enjoyment from our Silver Spa, thanks to Darlene, Gina and the team for your outstanding service!
I just wanted to say a huge 'thank you' for the outstanding service around the purchase and delivery of our new Silver Spa. Darlene's helpfulness and expertise in the shop was matched by Miles' proactive and generous action in delivery, set-up and advice around our new spa. I cannot recommend this team highly enough - well done and thank you.
The spa pool was finally warm enough tonight so we had our first swim, which was epic! Thanks for all your support, we absolutely love the new spa pool and it was a real struggle to get out of it after an hour and a half.
After many years of wanting a spa pool we settled on Silver Spas as Darlene gave great pre-purchase advice, answering all the questions that a first-time spa owner would have. Reading the great testimonials from other Silver Spas owners helped to convince us that this was a reputable company.
The Silver Spas team kept us informed throughout the process, and the delivery and installation went smoothly. We look forward to relaxing in our spa every night and wonder why we didn’t invest in a spa years ago!
So, so happy with our beautiful Silver Spa. It is spacious and gorgeous looking with fab lights. It looks impressive all lit up at night. Easy process from discussing best one for us to it arriving with the help of a Hiab to place it. Really delighted. Great decision.
We ordered a spa through Silver Spas due to a recommendation. From enquiry to delivery from Troy their service was nothing short of excellent. Darlene was fantastic, she managed the process and kept us informed throughout the whole process. We are extremely happy with the spa and customer experience.
We are obsessed with our new spa pool! We are in it most nights, it's a perfect way to unwind and destress at the end of a busy day. Silver Spas staff at the Auckland Home Show were very professional and knowledgeable. We also love the fact that our spa is NZ made and comes at a great price with no hidden cost unlike some others.
The sales team was informative and we liked the fact they are NZ made using materials that will withstand our coastal environment. One key feature we also love is not having to use chlorine. A quality product at a great price.
We recently purchased one of your spa pools at the Spa and Pool Expo. After looking at the competitors spas, we decided on a Silver Spa spa, as not only you offered the best package but most importantly for us, it was Kiwi made. Darlene was very helpful and arranged our delivery and an extra person to set up on site. We have used our spa everyday since installation and my wife no longer has sore or aching legs. We would certainly recommend Silver Spas to our friends.
When we saw the spa at the home show we knew it was the one for us! It fits so well into our garden oasis. The set up was so easy, great service, really efficient and great value. Just loving having our spa! Thanks so much.
We’ve always wanted to give the kids a pool and have a spa to relax in, however pools were expensive and needed too many council consents. We were impressed with what the X529 swim spa offered for the price and decided to shop around the home show for other options before committing. We couldn’t find a single other swim spa that was that well priced.
We love our new spa! Much more comfortable than our old pool. The delivery man was extremely helpful and friendly. Darlene has been brilliant with her help and advice on getting our spa set up correctly. We couldn't be happier.
Living in Rotorua, we were a little hesitant to buy out of town, but it was hard to go past such a great deal at the Auckland Home Show. Silver Spas ticked all the boxes and more. Knowing that an after sales service is just a phone call away for spa novices such as ourselves, is an added bonus. We can't speak highly enough of our dealings with both Darlene and Gina.
Thank you Silver Spas....we are rapt and so too are our friends!
We are really enjoying our new Silver Spas spa! We can’t get the kids out of it! We took the girls up to Mt Taranaki last weekend for a day on the snow... Bit of a hike up carrying gear and the little one! Tired legs and aching muscles for all... What a Perfect way to end the day, so relaxing!
We are very happy with the spa looks great and gets plenty of use, in fact I jump into it before I go to work every day, can't beat that.
We love our first ever spa of which we purchased from the Auckland Home Show with the help of Darleen. She helped us choose the right spa for our family as you can see with our grandson. It was delivered and put in place by a very professional sales manager who answered all our questions and helped set the spa up. Would thoroughly recommend Silver Spas. Thanks Guys.
Loving our new spa! Enjoying the sunsets every night! We love ending our day with a soak and seeing our beautiful night sky. It's been fabulous, we're thrilled with our new spa. Cheers to the team at Silver Spas.
Thank you Silver Spas for our new spa! I have to say Silver Spas customer service and communication is amazing, the follow up phone calls to make sure we were all set up and things were going well was great, as I did have questions. We hop into our spa every day and it has been one of my best investments yet. I love coming home and getting into the spa feeling relaxed after the awesome neck massager has worked it's magic. Couldn't be without our spa.
Thanks Silver Spas, I am happy and more importantly my wife is also happy with our fantastic spa pool! The purchasing process was so easy and once unpacked it was a simple matter of filling and plugging the spa in and letting the water heat. By 8am the following morning the spa was ready for use. The team at Silver Spas answered all my ‘silly’ questions without hesitation, even down to the little things like "do I add chemicals initially, or wait for it to heat up?". Nothing was too hard for them, for which I am truly grateful. I even had a follow up call a couple of days later to ensure all was well with the spa pool - awesome service!
Our first spa and it is a beauty! We looked at Silver Spas at the Northland Home Show and Darleen was very helpful and friendly. We didn't say yes straight away and went and looked at another site at the show that had spas but the Silver Spa deal was so good we couldn't turn it down. Delivery was straight forward and set up easy. We have been using the spa every night and we are loving it! Thanks Silver Spas - highly recommend!
Thanks, Silver Spas for the fantastic spa, we are thoroughly enjoying it and as you can see by the pictures it's an absolute hit with the kids! From our initial enquiry through to the delivery and aftercare the team have been awesome and we couldn't be happier. The spa is super comfy with plenty of room for everyone and its the perfect place to unwind after a long day at work. Thanks again for the amazing spa and your advice and support. We highly recommend Silver Spas!!
We would like to give the 'thumbs up' after purchasing our Silver Spa. Having checked out other brands, we felt the features of the Silver Spas spa to be of great comparative value. The communication was excellent, as we pre-ordered 6 months before delivery, which was to Whangarei.
We have had our spa since December and LOVE it! We have two under two so it is great for some much needed relaxation.
Our daughter loves water so the spa is her new favourite. She could be in there for hours. The quality is great and it looks amazing on our deck. We are very pleased with our purchase and wouldn’t hesitate to recommend Silver Spas to friends and family.
We recently had our new Silver Spas spa delivered, the team at Silver Spas were very helpful and accommodating. The spa is great quality and the lockable cover gives me significant piece of mind! Buying it we were worried that it was an impulse buy, but it’s been the opposite. We are using it almost daily, really enjoy it and so has most of the neighbourhood kids!
Our family had decided to purchase a spa and our choice was made a lot easier when stumbling on the Silver Spas spa. Previously, we had been to 2 or 3 other spa companies and had been less than impressed with the sales staff and the quality of the spas themselves. Once we found a beautiful 5 seater spa, that was extremely well priced and the Silver Spas team offered us a wealth of knowledge, it was the easiest decision we've made. Their delivery team delivered the spa in perfect condition and also explained how to connect and operate the spa.
We purchased our swim spa after meeting Stephen at the Palmerston North Home Show. We wanted a pool big enough to relax and exercise in, all year round. The Silver Spas swim spa was ideal. In the colder months we have it at 36-38 degrees and now the weather is warmer, at 27-30. We have used it every day since having it installed (set down into a deck that we seldom used in the past). Stephen has been very helpful, the delivery and installation process went smoothly. We believe it is great value for money and expect to get many years of enjoyment from our purchase.
We bought our Silver Spa in December 2017 and have been extremely happy with everything so far. Whilst the delivery into the desired area in our pool section was not easy, the Silver Spa team were very helpful over the Xmas period to aid with the installation. The spa looks great, is a perfect size for our family of five, and the maintenance and upkeep is very self explanatory and easy. All in all we are very happy with our new spa and the team at Silver Spas have been very attentive since to make sure that it is all working well and we are happy with our purchase.
We had thought about getting a spa pool for many years and when friends of ours recommended Silver Spas we finally bit the bullet and purchased one. The whole process from sale to delivery was effortless and well communicated. Our spa was ready well within the timeframe we were told and delivered within a couple days of being ready. It came with everything we needed to get going and was ready for use within a few hours of being plugged in. The staff at Silver Spas have been super helpful in answering all the questions we have had along with supplying additional items like filters and plugs. We are really enjoying the spa, it's a great way to relax at the end of a day.
We absolutely love our Silver Spa, it not only looks amazing but is also a huge step up from our previous spa. This spa is deeper than our last, the jets are fantastic and my husband loves his 'disco lights'! The water is always crystal clear, also Stephen was an excellent salesperson, delivery man and was great with his follow up. We highly recommend Silver Spas to everyone.
We were at the Manukau Home Show in June this year and saw the Silver Spas display. Darlene was warm, friendly, outgoing and her knowledge of these pools was outstanding with no pressure put on us at all. The ongoing customer service of Silver Spas with any questions are dealt with professionally, promptly and with a smile. We would have no hesitation in recommending Silver Spas to anyone at all. The product and service was exceptional.
Our spa is great thanks so much!
Thank you for a job well done in supplying our new spa pool. Silver Spas were a pleasure to deal with from start to finish, friendly staff, good communications, and all on time. Great delivery service, thumbs up to Myles, who was most helpful with installation and advice on care and maintenance, ten out of ten for you all and many thanks.
The spa pool was finally warm enough tonight, so we had our first swim, which was epic! Thanks for all your support, we absolutely love the new spa pool, and it was a real struggle to get out of it after an hour and a half.
I'm so happy and amazed with our new silver spa – we went with the round model. We were pleasantly surprised with the easy organisation of delivery and the quick set-up of the spa. For me, one of the best things has been the Asthma Foundation approved sanitising system as there has been no heavy chlorine smell and the water has looked and felt fresh. It has been very low maintenance to date.
We are super happy with the purchase and the after-sales support from the Team.
My spa was delivered on Friday and I wanted to say how fantastic the delivery guy was. He was friendly, communicative, clear with instructions on the moving of the spa, and overall helpful and informative. He is a real asset to your company and while I praised him many times, I would like you to also pass on. Thank you.